Wix is the website building platform that continues to grow, evolve and stay up to date with the latest business needs and tech trends.
Ascend by Wix is their latest innovation designed to allow companies to easily and conveniently manage their businesses through a collection of applications under one, sole package.
Wix refers to this package as the ultimate “all-in one business solution,” within users Wix accounts.
The Wix Ascend app is designed for businesses to maintain and manage their emails, contacts, invoices, quotes, website forms, newsletters, subscriptions, social content, workflows, tasks, reminders and more, under one bundle.
The Wix Ascend CRM was ultimately created to make managing your online business life easier. We can vouch that it has done just that (plus so much more) for us and our clients here at NB Media.
What is Ascend by Wix?
Ascend turns your visitors into valuable leads with seamless marketing integrations to design targeted ads, and monitor how people interact with your website.
Ascend by Wix helps businesses and enterprises make logical business decisions to optimize their marketing efforts in the future.
Let’s dive into the specifics of each category and the wix features that Ascend offers:
Ascend Wix makes it easy for businesses to keep track of consumers who interact and engage with your website.
Whenever a site visitor makes a purchase, subscribes to your newsletter and so on, they’re automatically added to your contact list. You can see the person’s name, email and the time of their most recent activity here.
You can also divide your list into categories so it’s easier to find certain contacts. Wix allows users to add labels and attachments for specific contacts on their contact list feature as well.
Users can allow their visitors to become members of their website. Businesses can also create different roles and assign permissions to different members to allow/restrict access to the pages available on your website.
Wix customers who provide a Members Area, where their site visitors maintain profiles and purchase history, have 154% more repeat visitors
The inbox feature allows you to manage your client interactions on your website.
Have the luxury to quickly respond to visitors in chat or respond to other messages sent that are sent through your website (via form or app).
Inbox has a history of all site visitor interactions, store purchases and more.
Ascend by Wix Chat
We have all been greeted by a chatbox on a website.
With Wix chat, you can design a branded chatbox and communicate live with customers on your website.
You can chat from your Wix inbox on your computer or from the Wix mobile app on your smartphone.
Wix Ascend Forms
Design custom forms to collect personal info from your site visitors with Wix forms.
There are plenty of templates and styles to choose from to suit your business needs.
Wix customers who use Forms have 114% more submissions.
Wix Ascend Automations
Automated actions help businesses stay connected and linked to their consumers.
You can set a trigger to start your automation for something like a new member sign-up, define the action in response to the trigger like sending a welcome email, and then set timing of the action (as soon as the member signs up, after a few hours, days, weeks etc.)
Wix customers who use Automations, a product that allows business owners to set up triggers to automate and manage interactions with customers, have 151% more site traffic
Send invoices to the customers who have purchased a product or service from you.
Directly receive the payment through your Wix account and have the ability to track all invoices from your dashboard.
Pricing & Quotes
Send your prospects price estimates, negotiate over terms and conditions, and automatically convert to an invoice when the quote is approved by your customer.
Tasks & Reminders
Wix Ascend allows you to arrange and prioritize your work by creating tasks, setting and receiving notifications for due dates.
You can link a task to a contact from your list based on what you need from them and mark it complete when it's finished.
Design a customized plan to enhance and improve your website SEO with SEO Wiz.
Get more exposure on popular search engines like Google and drive your website traffic through the roof.
Professional email marketing campaigns help get your business and site details out to your audience. Wix customers using Email Marketing have 783% more site traffic.
There are a variety of impressive templates where you can customize your own design and content.
Check your stats and track the performance of your campaign through Ascend Wix email marketing feature.
Wix powerful marketing tools make an impact where you can measure your online campaigns, learn about consumer behavior on your website, and so much more.
Wix supports and makes it easy to connect with useful marketing tools like Google Analytics and Facebook Pixel, plus more.
Drive traffic to your website by impressing your visitors with remarkable social media posts.
Customize unique templates to fit your brand and upload for the world to see.
Encourage brand loyalty and drive your sales with coupons through Wix Ascend.
After you have added Wix Stores or Wix Bookings to your website, you can design coupons from your Wix Inbox and send them via Chat!
What Wix Ascend Can Do for You
As you can see, Ascend by Wix can do numerous things that will benefit your business and simplify your management.
Let’s get into the details of what each, specific feature that we just went over, will actually bring to your brand and business.
SEO Tools: Get Recognized on Google:
Ensure that your consumers can find your website on the web. When you use Wix SEO tools, you are likely to be found on the first page of Google like the other 70% of users who are.
Social Posts: Spread the Word on Social Media:
Encourage audience interaction, boost your sites traffic, and increase brand awareness with impressive social posts through Facebook and Instagram.
Video Maker: Design Promo Videos:
Design a professional video ad to showcase your brand. Share the video directly through Facebook and YouTube from your Wix dashboard.
Marketing Integrations: Connect to Professional Marketing Tools:
Boost your marketing with targeted campaigns, A/B/C/D quizzes and detailed consumer insights.
Live Chat: Chat with Visitors:
Contact your target audience at the right place and the right time to answer their questions and finalize sales. Studies show that business owners who utilize live chats increase their sales by 300%!
Forms: Transform Site Visitors to Leads:
Request feedback, collect payments, gather visitors’ personal information, plus so much more, with custom forms.
Pricing & Quotes: Leads Transform into Paying Customers:
Recommend and negotiate pricing for your products and services through Wix Pricing. Automatically convert accepted prices into professional invoices.
Invoices: Request, Accept & Track Payments:
Create branded invoices to request payments from your consumers. Track the status of payments from the comfort of your Wix dashboard.
Coupons: Encourage Consumers & Drive More Sales:
Invite customers back and encourage first time sales with personalized discounted coupons.
Gain Customer Loyalty
Email Marketing: Subscribers Become More Engaged:
Share announcements, special deals and send out your daily newsletter, so your contacts never forget to make a purchase from your brand again.
Members: Increase Returning Visits:
Tailor the site experience for your most loyal, interactive consumers. Offer private member accounts and exclusive access to certain products, services and content on your site.
Automations: Send Messages at the Correct Times:
Arrange automated responses to certain actions and account activities on your website to support productivity and save time.
Manage Your Business
Inbox: Manage Communications:
Have the ability to instantly respond to every message that you receive and track your convo history. You can even sync your Facebook and Gmail to build multiple channels of communication.
Contact List: Increase & Manage Mailing Lists:
Each new lead that your business receives gets added to your contact list. Like we mentioned before, you can add labels, filter contacts within certain groups to instantly get in touch.